Shipping policy

We ship Monday through Wednesday only. That gives the package the best chance of arriving while it is still frozen.

We are not responsible for carrier delays. Once the order is picked up by the carrier, transit time is out of our hands. Weather, routing, holidays, and carrier mistakes can add days.

We do not accept returns or offer refunds because of shipping delays. If a shipment is late, please file a claim with the carrier. We will help with tracking information if you need it.

Please be home or able to get the box inside as soon as it arrives. Frozen food cannot sit on a porch.